| 000 | 00646nam a2200145Ia 4500 | ||
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| 008 | 140223b1999 xxu||||| |||| 00| 0 eng d | ||
| 020 |
_a9780717297405 _c0.00 |
||
| 082 |
_a658.03 _bGRO |
||
| 100 | _aPayne, Shelia | ||
| 245 | _aGrolier Business Library: Delivering Customer Service: How to Win a Competitive Edge through Managing Customer Relationships Successfully | ||
| 260 |
_aHong Kong _bGrolier International Inc. _c1999 |
||
| 300 | _a179p | ||
| 890 | _aUSA | ||
| 995 |
_AGRO _D825.00 _E0 _F049 _G81/2000 _H0 _I0.00 _JSet Price: Rs. 16500.00 _UC _W20010327 _XTechnical Book Centre _ZReference |
||
| 999 |
_c81270 _d81270 |
||