000			03229nam a2200241Ia 4500
003			OSt
005			20180528120807.0
008			140223b2014 xxu||||| |||| 00| 0 eng d
020			_a9780080450810
040			_c
082			_a647.2 _bHAN
245			_aHandbook of Hospitality Human Resources Management
260			_aNew York _bRoutledge Taylor & Francis Group _c2014
300			_a522p
440			_aHandbooks of Hospitality Management Series _928473
500			_aPart 1. Acquiring human resources 1. HR in the hospitality industry : strategic frameworks and priorities / J. Bruce Tracey, Sean A. Way and Michael J. Tews 2. Job analysis : the basis for all things H.R. / Jalane M. Meloun 3. Get it right the first time : using job competencies for positive hiring outcomes in the hospitality industry / Peter Ricci Part 2. Retaining human resources 4. Organizational culture in the casual dining restaurant industry: the impact that culture has on service quality and customers' intentions to return / Dean A. Koutromanis 5. Ethical principles and practices in human resources management / Frank J. Cavico and Bahaudin G. Mujtaba 6. Human resources management and a service culture / Denver E. Severt and Catherine Curtis 7. Employee relations : a problem-solving approach / R. Thomas George 8. Human resource management's role in ethics within the hospitality industry / Jalane M. Meloun and Stephen E. Sussman 9. Organisational communication in the hospitality industry : critical issues / Margaret Deery and Leo Jago 10. Employee turnover : calculation of turnover rates and costs / Aksu Akin 11. The role of conflict management in human resource development in the hospitality industry / Larry A. Rice and Claire Michele Rice 12. Work-family conflict and facilitation : implications for hospitality researchers / Osman M. Karatepe 13. The optimal hospitality leader : creating a thriving, self-motivating leadership-followership organizational network / George Alexakis 14. The path of least resistance? : choice and constraint in HRM strategy in the UK hotel sector / Nick Wilton Part 3. Developing human resources 15. Employee orientation and mentoring programs / Bahaudin G. Mujtaba 16. Human capital development : a return on investment perspective / Robin B. DiPietro 17. Contributing to employee development through training and education / Debra Cannon 18. An HR practitioner's view : four actions that HR executives can take to get their services used / Robert C. Preziosi Part 4. Critical human resource issues 19. Employee management and innovation / Michael Ottenbacher 20. Development of a sustainable tourism hospitality human resources management module : a template for teaching sustainability across the curriculum / Dana V. Tesone 21. Strategic human resources management issues in hospitality and tourism organizations / Fevzi Okumus
600			_aHospitality Industry - Personnel Management _928474
600			_aPersonnel Management _928475
700			_aPizam, Abraham _eEditor _928476
700			_aTesone, Dana V. _eEditor _928477
942			_2ddc _cLB _k647.2 _mHAN
999			_c81390 _d81390