000 00658nam a2200157Ia 4500
008 140223b2007 xxu||||| |||| 00| 0 eng d
020 _a9788131407721
_c0.00
082 _a658.81203
_bKUM
100 _aKumar, Pradeep
245 _aThe Icfai Dictionary of Customer Relationship Management Terms
260 _aHyderabad
_bThe ICFAI University Press
_c2007
300 _a250p
600 _aCustomer Relationship Management
890 _aIndia
995 _AKUM
_B007029
_CS-N-S-N
_D351.50
_E0
_F049
_G480/JULY/1023/08-09
_H0
_I0.00
_J475 26%
_L20080317
_UC
_W20080731
_XICFAI University Press
_ZReference
999 _c81660
_d81660