000			02348nam a2200217 4500
003			OSt
005			20150305115331.0
008			140223b2006 xxu||||| |||| 00| 0 eng d
020			_a9781412913713 _c0.00
040			_c
082			_a658.5 _bKLA
100			_aKlassen, Robert D.
245			_aCases in Operation Management
260			_aNew Delhi _bSage Publications India Pvt. Ltd. _c2006
300			_a425p
500			_aTable of Contents 1 Developing World-Class Operations Industrie Pininfarina: The New Customer Decision Fell-Fab Products (A) Unicon Concrete Products (H.K.) Ltd. 2 Process Design Earth Buddy® Greaves Brewery Quinte MRI ING Direct Canada Celestica, Inc.-Memory Business Unit Thera-Aid Medical Devices Introduction to Process Simulation Red Cross Mobile Blood Clinics-Improving Donor Service An Introduction to Inventory Control and Independent Demand McLeod Motors Ltd. Iron Ore Company of Ontario VBF Tubing (Abridged) 3 Planning and Control Greaves Brewery: Bottle Replenishment Yield Management at American Airlines MacPherson Refrigeration Limited Lamson Corporation (R) Martin Trailers Limited Illustrious Corporation 4 Project Management Note on Project Management Fundamentals Gadget Toy Company H.M.S. Pinafore CPSim: The Critical Path Simulator (Windows Version) Waterloo Regional Police Services: The CIMS Project 5 Quality LongXi Machinery Works-Quality Improvement (A) Blue Mountain Resorts: The Service Quality Journey Noram Foods Hilcrest Auto Mutual Life of Canada-The Group Client Service Guarantee (A) 6 Supply Chain Management International Decorative Glass Spin Master Toys (A): Finding a Manufacturer for E-Chargers Dabbawallahs of Mumbai (A) Daikin Industries Grocery Gateway: Customer Delivery Operations Ladner Building Products Canadian Pharmaceutical Distribution Network 7 Operations Strategy Butler Metal Products: Focusing the Factory Mite! Semiconductor Electrosteel Castings Limited Blinds To Go: Invading the Sunshine State ASIMCO International Casting Company (A) The Atlanta Symphony Orchestra Navistar: Environmental Management (A) Indian Oil Corporation Limited-The Mathura Refinery
600			_aOperations Management
700			_aMenor, Larry J.
942			_2ddc _cLB _k658.5 _mKLA
999			_c83843 _d83843