| 000 | 00809ngm a2200217 454500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20150917125718.0 | ||
| 008 | 140223b2008 xxu||||| |||| 00| 0 eng d | ||
| 040 | _c | ||
| 082 |
_a658.812 MCP00507 _bMUL |
||
| 245 | _aCustomer Satisfaction | ||
| 260 |
_aMumbai _bMulti Media HRD Pvt. Ltd. _c2008 |
||
| 300 | _a2 DVD | ||
| 306 | _a28 Minutes | ||
| 500 | _aDuration: 28 Minutes Dru Scott, acclaimed author and pyschologist, explores the difference between customer service and customer satisfaction in this video. | ||
| 600 | _aCustomer Service | ||
| 942 |
_2ddc _cCD _k658.812 MCP00507 _mMUL |
||
| 999 |
_c84011 _d84011 |
||