| 000 | 00680ngm a2200169 454500 | ||
|---|---|---|---|
| 008 | 140223b2006 xxu||||| |||| 00| 0 eng d | ||
| 020 |
_a9780387332116 _c0.00 |
||
| 082 | _aMC0753 | ||
| 100 | _aSherman, H. David | ||
| 245 | _aService Productivity Management: Improving Service Performance Using Data Envelopment Analysis ( DEA ) | ||
| 260 |
_aNew York _bSpringer Science+Business Media, Inc _c2006 |
||
| 300 | _a1 CD | ||
| 500 | _aIncludes DEA Frontier Software M0021251 | ||
| 700 | _aZhu, Joe | ||
| 890 | _aUSA | ||
| 995 |
_CM.M-M.M _D0.00 _E0 _F049 _G91836 _H0 _I0.00 _UC _W20061104 _XHimanshu Book Co. _ZReference |
||
| 999 |
_c85083 _d85083 |
||