| 000 | 00966ngm a2200169 454500 | ||
|---|---|---|---|
| 008 | 140223b2007 xxu||||| |||| 00| 0 eng d | ||
| 020 | _c0.00 | ||
| 082 | _aMCP00421 | ||
| 100 | _aFICCI | ||
| 245 | _aStrategies for Becoming a Customer Focused Organization: A Must for Every ISO 9000 Organization | ||
| 260 |
_aNew Delhi _bFederation of India Chambers of Commerce & Industry _c2007 |
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| 300 | _a1 CD | ||
| 500 | _aThe CD contains 275 state-of-the-art slides on the following aspects: Institutionalizing customer focus Developing and executing an effective customer satisfaction programme Improving organization's competitiveness | ||
| 890 | _aIndia | ||
| 995 |
_CU.D-U.D _D2700.00 _E0 _F049 _G093110 _H0 _I0.00 _JRs. 5000.00 46 % _UC _W20070319 _XHimanshu Book Co. _ZReference |
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| 995 |
_D0.00 _E0 _F049 _H0 _I0.00 _UC _W20070319 _XHimanshu Book Co. _ZReference |
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| 999 |
_c85161 _d85161 |
||