000 00504ngm a2200181 454500
003 OSt
005 20151020154028.0
008 151013b xxu||||| |||| 00| 0 eng d
040 _c
082 _aMVC125-1
245 _aManaging Customer Relationships (20 Steps to Better Management)
300 _a1 VCD
306 _a15:28 minutes
500 _a15:28 minutes
856 _umms://imnulibrary/mvc125/mvc125.asf
942 _2ddc
_cVC
_kMVC125-1
999 _c85828
_d85828