000 00547ngm a2200193 454500
003 OSt
005 20240604151209.0
008 151013b xxu||||| |||| 00| 0 eng d
040 _c
082 _aMVC125
245 _aManaging Customer Relationships (20 Steps to Better Management)
260 _aLondon
_bBBC
300 _a1 Video Cassette + 1 VCD
306 _a15:28 minutes
500 _a15:28 Minutes
856 _umms://imnulibrary/mvc125/mvc125.asf
942 _2ddc
_cVC
_kMVC125
999 _c85830
_d85830