000 00635 am a2200217 4500
003 OSt
005 20150227164505.0
008 141001b xxu||||| |||| 00| 0 eng d
020 _a9788184899665
040 _c
082 _bPIK
_a658.4013
100 _aJohn, Pike
245 _aTQM in Action: A Practical Approach to Continuous Performance Improvement
250 _a2nd ed
260 _c2011
_bSpringer
_aNew Delhi
300 _a362p
600 _aProduction management - Quality control
600 _aTotal quality management
700 _aBarnes, Richard
942 _2ddc
_cLB
_k658.4013
_mPIK
999 _c91008
_d91008