000 00654 am a2200229 4500
003 OSt
005 20150210112719.0
008 141202b xxu||||| |||| 00| 0 eng d
020 _a9780415641760
040 _c
082 _a658.51
_bJES
100 _aJeston, John
245 _aBusiness Process Management: Practical Guidelines to Successful Implementations
250 _a3rd ed
260 _c2014
_bRoutledge
_aLondon
300 _a652p
440 _aProfessional and Trade Series
600 _aOrganizational change
600 _aBusiness planning
700 _aNeils, Johan
942 _2ddc
_cLB
_k658.51
_mJES
999 _c91229
_d91229