| 000 | 00617 am a2200229 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20150223102526.0 | ||
| 008 | 141008b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9780133056259 | ||
| 040 | _c | ||
| 082 |
_a658.812 _bTIM |
||
| 100 | _aTimm, Paul R. | ||
| 245 | _aCustomer Service: Career Success Through Customer Loyalty | ||
| 250 | _a6th ed | ||
| 260 |
_c2014 _bPrentice Hall _aNew York |
||
| 300 | _a230p | ||
| 365 | _e101.00 (US$) | ||
| 600 | _aCustomer Services | ||
| 600 | _aConsumer Satisfaction | ||
| 600 | _aSuccess in Business | ||
| 942 |
_2ddc _cLB _k658.812 _mTIM |
||
| 999 |
_c91320 _d91320 |
||