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Business and Professional Communication: Keys for Workplace Excellence

By: Contributor(s): Material type: TextTextPublication details: Sage Publications, Inc. 2017 CaliforniaEdition: 3rd edDescription: 371pISBN:
  • 9781506315522
Subject(s): DDC classification:
  • 658.45 QUI
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Item type Current library Item location Collection Call number Status Date due Barcode Item holds
Book Book NIMA Knowledge Centre 6th Floor Reading Zone General 658.45 QUI (Browse shelf(Opens below)) Available M0033014
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Part I: Beginning Communication Principles
1. Business and Professional Excellence in the Workplace
2. Verbal and Nonverbal Communication
3. Listening

Part II: Entering the Workplace
4. Resumes, Interviews, and Negotiation
5. Getting to Know Your Diverse Workplace

Part III: Developing in the Workplace
6. Interpersonal Communication at Work
7. Strengthening Teams and Conducting Meetings

Part IV: Excelling in the Workplace
8. Technology in the Workplace
9. Business and Professional Writing
10. Leadership and Conflict Management

Part V: Presenting in the Workplace
11. Informing and Persuading
12. Speech Design
13. Delivering a Speech with Professional Excellence

Part VI: Surviving in the Workplace
14. Work-Life Balance

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