Customer Relationship Management: Electronic Customer Care in the New Economy

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Material type: Text

TextPublication details: New York Springer-Verlag 2002Description: 137pISBN:

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Holdings
Item type	Current library	Item location	Collection	Call number	Status	Date due	Barcode	Item holds
Book	NIMA Knowledge Centre	6th Floor Reading Zone	General	658.812 MUT (Browse shelf(Opens below))	Available		M13623

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With 49 Figures and 8 Tables

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