Global Call Centers: Achieving Outstanding Customer Service across Cultures and Time Zones

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Material type: Text

TextPublication details: London Nicholas Brealey Publishing 2005Description: 206pISBN:

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Holdings
Item type	Current library	Item location	Collection	Call number	Status	Date due	Barcode	Item holds
Book	NIMA Knowledge Centre	6th Floor Reading Zone	General	658.812 GRA (Browse shelf(Opens below))	Available		M0018617

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