Customer Relationship Management
Bhat, Govinda K.
Customer Relationship Management - Delhi Himalaya Publishing House 2010 - 236p
CRM Strategy and CRM Building Blocks Types of CRM CRM in Marketing Customer Lifecycle Care: Leveraging Customer Service to Achieve CRM Success CRM in e-Business CRM Planning CRM Implementation Sales Force Automation (SFA) Call Centre CRM and Data Warehousing HRM in CRM CRM: Customer Retention Strategy CRM - Opportunities and Challenges
9788184885385 0.00
CRM
658.812 / BHA
Customer Relationship Management - Delhi Himalaya Publishing House 2010 - 236p
CRM Strategy and CRM Building Blocks Types of CRM CRM in Marketing Customer Lifecycle Care: Leveraging Customer Service to Achieve CRM Success CRM in e-Business CRM Planning CRM Implementation Sales Force Automation (SFA) Call Centre CRM and Data Warehousing HRM in CRM CRM: Customer Retention Strategy CRM - Opportunities and Challenges
9788184885385 0.00
CRM
658.812 / BHA