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The Nordstrom Way to Customer Service Excellence: A Handbook for Implementing Great Service in Your Organization

Spector, Robert

The Nordstrom Way to Customer Service Excellence: A Handbook for Implementing Great Service in Your Organization - New Jersey John Wiley & Sons Inc. 2005 - 270p

ISBN: 9780471702863 0.00

Subjects--Personal Names:
Marketing

Dewey Class. No.: 658.812 / SPE

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