Superior Customer Value in the New Economy: Concepts and Cases
Johnson, William C.
Superior Customer Value in the New Economy: Concepts and Cases - 2nd ed - London CRC Press 2004 - 434p
9781574443561 0.00
Consumer Satisfaction
Customer Service
658.812 / JOH
Superior Customer Value in the New Economy: Concepts and Cases - 2nd ed - London CRC Press 2004 - 434p
9781574443561 0.00
Consumer Satisfaction
Customer Service
658.812 / JOH