Business Excellence: Exceeding Your Customers' Expectations Each Time, All the Time (Record no. 106488)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00764aam a2200169 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 170530b xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781498751247 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658 |
| Item number | PAT |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Patel, Suresh |
| 9 (RLIN) | 12418 |
| 245 ## - TITLE STATEMENT | |
| Title | Business Excellence: Exceeding Your Customers' Expectations Each Time, All the Time |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Name of publisher, distributor, etc | CRC Press |
| Date of publication, distribution, etc | 2017 |
| Place of publication, distribution, etc | Boca Raton |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 215p |
| 500 ## - GENERAL NOTE | |
| General note | 1. Introduction<br/>2. Leadership<br/>3. Strategic Planning<br/>4. Customer Excellence<br/>5. Operation Focus<br/>6. Human Resource Focus<br/>7. Measurement, Analysis, and Knowledge Management<br/>8. Business Result Focus<br/>9. Business Excellence Assessment |
| 600 ## - SUBJECT ADDED ENTRY--PERSONAL NAME | |
| Personal name | Organizational Effectiveness |
| 9 (RLIN) | 12892 |
| 600 ## - SUBJECT ADDED ENTRY--PERSONAL NAME | |
| Personal name | Strategic Planning |
| 9 (RLIN) | 12893 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Item type | Book |
| Call number prefix | 658 |
| Call number suffix | PAT |
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