The Eternal E-Customer: How Emotionally Intelligent Interfaces can Create Long-Lasting Customer Relationships (Record no. 62270)
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000 -LEADER | |
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fixed length control field | 00604nam a2200145Ia 4500 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 140223b2001 xxu||||| |||| 00| 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9780071364799 |
Terms of availability | 0.00 |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.812 |
Item number | BER |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Bergeron, Bryan P. |
245 ## - TITLE STATEMENT | |
Title | The Eternal E-Customer: How Emotionally Intelligent Interfaces can Create Long-Lasting Customer Relationships |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc. | New York |
Name of publisher, distributor, etc. | McGraw-Hill Book Company |
Date of publication, distribution, etc. | 2001 |
300 ## - PHYSICAL DESCRIPTION | |
Extent | 261p |
890 ## - | |
-- | USA |
995 ## - RECOMMENDATION 995 [LOCAL, UNIMARC FRANCE] | |
-- | BER |
-- | 001636 |
-- | HAK-HAK |
-- | 1403.09 |
-- | 0 |
-- | 049 |
-- | 27462 |
-- | 0 |
-- | 0.00 |
-- | C |
-- | 20030410 |
-- | Books India |
-- | General |
No items available.