Handbook of Hospitality Human Resources Management (Record no. 81390)

MARC details
000 -LEADER
fixed length control field 03229nam a2200241Ia 4500
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20180528120807.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 140223b2014 xxu||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780080450810
040 ## - CATALOGING SOURCE
Transcribing agency
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 647.2
Item number HAN
245 ## - TITLE STATEMENT
Title Handbook of Hospitality Human Resources Management
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc. New York
Name of publisher, distributor, etc. Routledge Taylor & Francis Group
Date of publication, distribution, etc. 2014
300 ## - PHYSICAL DESCRIPTION
Extent 522p
440 ## - SERIES STATEMENT/ADDED ENTRY--TITLE
Title Handbooks of Hospitality Management Series
9 (RLIN) 28473
500 ## - GENERAL NOTE
General note Part 1. Acquiring human resources<br/>1. HR in the hospitality industry : strategic frameworks and priorities / J. Bruce Tracey, Sean A. Way and Michael J. Tews<br/>2. Job analysis : the basis for all things H.R. / Jalane M. Meloun<br/>3. Get it right the first time : using job competencies for positive hiring outcomes in the hospitality industry / Peter Ricci<br/><br/>Part 2. Retaining human resources<br/>4. Organizational culture in the casual dining restaurant industry: the impact that culture has on service quality and customers' intentions to return / Dean A. Koutromanis<br/>5. Ethical principles and practices in human resources management / Frank J. Cavico and Bahaudin G. Mujtaba<br/>6. Human resources management and a service culture / Denver E. Severt and Catherine Curtis<br/>7. Employee relations : a problem-solving approach / R. Thomas George<br/>8. Human resource management's role in ethics within the hospitality industry / Jalane M. Meloun and Stephen E. Sussman<br/>9. Organisational communication in the hospitality industry : critical issues / Margaret Deery and Leo Jago<br/>10. Employee turnover : calculation of turnover rates and costs / Aksu Akin<br/>11. The role of conflict management in human resource development in the hospitality industry / Larry A. Rice and Claire Michele Rice<br/>12. Work-family conflict and facilitation : implications for hospitality researchers / Osman M. Karatepe<br/>13. The optimal hospitality leader : creating a thriving, self-motivating leadership-followership organizational network / George Alexakis<br/>14. The path of least resistance? : choice and constraint in HRM strategy in the UK hotel sector / Nick Wilton<br/><br/>Part 3. Developing human resources<br/>15. Employee orientation and mentoring programs / Bahaudin G. Mujtaba<br/>16. Human capital development : a return on investment perspective / Robin B. DiPietro<br/>17. Contributing to employee development through training and education / Debra Cannon<br/>18. An HR practitioner's view : four actions that HR executives can take to get their services used / Robert C. Preziosi<br/><br/>Part 4. Critical human resource issues<br/>19. Employee management and innovation / Michael Ottenbacher<br/>20. Development of a sustainable tourism hospitality human resources management module : a template for teaching sustainability across the curriculum / Dana V. Tesone<br/>21. Strategic human resources management issues in hospitality and tourism organizations / Fevzi Okumus
600 ## - SUBJECT ADDED ENTRY--PERSONAL NAME
Personal name Hospitality Industry - Personnel Management
9 (RLIN) 28474
600 ## - SUBJECT ADDED ENTRY--PERSONAL NAME
Personal name Personnel Management
9 (RLIN) 28475
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Pizam, Abraham
Relator term Editor
9 (RLIN) 28476
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Tesone, Dana V.
Relator term Editor
9 (RLIN) 28477
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Book
Call number prefix 647.2
Call number suffix HAN

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