Exploring the Role of Service Recovery Strategies and Causal Attributions on Perceived Justice (Record no. 86962)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01013nam a2200205 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20160507123528.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 140223b2012 xxu||||| |||| 00| 0 eng d |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 01658.805 |
| Item number | RAW |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Rawani, Meenakshi |
| 9 (RLIN) | 3722 |
| 245 ## - TITLE STATEMENT | |
| Title | Exploring the Role of Service Recovery Strategies and Causal Attributions on Perceived Justice |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | Ahmedabad |
| Name of publisher, distributor, etc. | Institute of Management, Nirma University |
| Date of publication, distribution, etc. | 2012 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 206p |
| 500 ## - GENERAL NOTE | |
| General note | A Dissertation Submitted in Partial Fulfillment of the Requirements for the Doctoral Programme in Management of Institute of Management, Nirma University Thesis Advisory Committee Dr. Ashwini Awasthi Dr. C. Gopalkrishnan Dr. Prabhat Kumar Yadav |
| 856 ## - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="http://lib-storage.:8080/dspace/bitstream/123456789/3338/1/MT000036.pdf">http://lib-storage.:8080/dspace/bitstream/123456789/3338/1/MT000036.pdf</a> |
| Link text | Click here to access online |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Thesis |
| Call number prefix | 01658.805 |
| Call number suffix | RAW |
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