Decision Making in Service Industries: A Practical Approach
Material type:
TextPublication details: CRC Press 2013 Boca RatonDescription: 431pISBN: - 9781138073685
- 658.403 DEC
| Item type | Current library | Item location | Collection | Call number | Status | Date due | Barcode | Item holds | |
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NIMA Knowledge Centre | 6th Floor Reading Zone | General | 658.403 DEC (Browse shelf(Opens below)) | Available | M0033880 |
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| 658.403 DEC Decision Making: 5 Steps to Better Results | 658.403 DEC Decision Making for Business: A Reader | 658.403 DEC Decision Support Systems: Concepts and Cases | 658.403 DEC Decision Making in Service Industries: A Practical Approach | 658.403 DEM The 2x2 Manager: Frameworks to Help You Think Through Complex Issues | 658.403 DEN Contemporary Management Science: With Spreadsheets | 658.403 DEV Developing a Business Case |
Contents note continued: 9.Using Process Mapping and Capability Analysis to Improve Room Turnaround Time at a Regional Hospital / Evelyn C. Brown
Section 3 Decision Making in Logistic Services
10.Decision Making in Logistics Outsourcing from the Standpoint of Hiring Companies / Antonio Carlos Gastaud Macada
11.Revenue Management of Transportation Infrastructure during the Service Life Using Real Options / Ruwen Qin
12.Evaluating Different Cost-Benefit Analysis Methods for Port Security Operations / Uwe Aickelin
13.Vehicle Routing in Service Industry Using Decision Support Systems / Burcin Bozkaya
Section 4 Decision Making in Other Service Areas
14.Decision Support for Information Technology (IT) Service Investments under Uncertainty / Jacques Philippe Sauve
15.An Inventory Criticality Classification Method for Nuclear Spare Parts: A Case Study / Kim LaScola Needy
16.Service Technology, Pricing, and Process Economics in Banking Competition / Hosun Rhim.
Machine generated contents note: Section 1 Services and Decision Making
1.Stochastic Decision Making in Information Technology Services Delivery / Mark S. Squillante
2.Simulation-Based Studies on Dynamic Sourcing of Customers under Random Supply Disruptions / Lian Qi
3.Customer Perceptions of Quality and Service System Design / Kabir C. Sen
4.Data Mining and Quality in Service Industry: Review and Some Applications / Alejandra Perez-Bonilla
5.Software for Solving Real Service-Management Problems / Maria Madela Abrudan
Section 2 Decision Making in Health Services
6.Logistics and Retail Pharmacies: Providing Cost-Effective Home Delivery of Prescriptions / Alex C. Lin
7.Improving Pharmacy Operations Using Computer Simulation / W. David Kelton
8.Patient Prioritization in Emergency Departments: Decision Making under Uncertainty / Gul E. Okudan Kremer
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