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An Empirical Study of the Causes, Symptoms and Organisational Responses to Customer Rage Behaviour

By:

Kumar, Vineet

Material type: Text

TextPublication details: Ahmedabad Institute of Management, Nirma University 2017Description: 171p with CDDDC classification:

01 658.812 KUM

Online resources:

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Holdings
Item type	Current library	Collection	Call number	Status	Notes	Barcode
Thesis	NIMA Knowledge Centre	Reference	01 658.812 KUM (Browse shelf(Opens below))	Not For Loan	Ph.D Thesis	MT000063
Synopsis	NIMA Knowledge Centre	Reference	658.812 KUM (Browse shelf(Opens below))	Not For Loan	PhD Synopsis	MT000063-1
CD/DVD	NIMA Knowledge Centre	Reference	658.812 KUM (Browse shelf(Opens below))	Not For Loan	PhD CD	MT000063-2

Total holds: 0

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Thesis advisory committee:
Chairperson: Dr. Rajesh Jain
Member: Dr. M. Mallikarjun
Guide: Dr. Ashwini Awasthi
DPM Chair Person: Dr. Rajesh Jain
Mr. Vineet Kumar [Roll Number: 10EXTDPMM08]

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