Armstrong's Handbook of Performance Management: An Evidence-based Guide to Delivering High Performance

Part I - The Background to Performance Management The Foundations of Performance Management The Conceptual Framework of Performance Management Critiques of Performance Management Part II - The Practice of Performance Management Performance Management Systems Managing Performance Management Managing Under-Performance Part III - Performance Management Processes Performance Management Processes Feedback 360-degree Feedback Performance Reviews Analysing and Assessing Performance Coaching Part IV - Performance Management in Action Performance Management Surveys Performance Management Models Reactions to Performance Management The Impact of Performance Management Part V - The Application of Performance Management Managing Organizational Performance Managing Team Performance Performance Management and Learning Performance Management and Reward Part VI - Developing and Maintaining Performance Management Developing Performance Management The Performance Management Role of Line Managers Learning about Performance Management Evaluating Performance Management