Chief Customer Officer: Getting Past Lip Service to Passionate Action

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Material type: Text

TextPublication details: San Francisco Jossey-Bass Publishers 2006Description: 302pISBN:

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Holdings
Item type	Current library	Item location	Collection	Call number	Status	Date due	Barcode	Item holds
Book	NIMA Knowledge Centre	6th Floor Reading Zone	General	658.812 BLI (Browse shelf(Opens below))	Available		M0021797

Total holds: 0

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Previous	658.812 BLA Customer Equity: Building and Managing Relationships as Valuable Assets	658.812 BLA Customer Mania !: It's Never Too Late to Build a Customer-Focused Company	658.812 BLA Satisfied Customers Tell Three Friends, Angry Customers Tell 3000: Running a Business in Today 's Consumer-Driven World	658.812 BLI Chief Customer Officer: Getting Past Lip Service to Passionate Action	658.812 BLO The Inside Advantage: The Strategy that Unlocks the Hidden Growth in your Business	658.812 BLU The Customer Satisfaction Audit: An Eight Step Approach to Ensure That Your Firm Stays Focused on Customer Needs to Promote Real Gains	658.812 BLU Managing Service as a Strategic Profit Center	Next

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