The Customer Comes Second: Put Your People First and Watch 'em Kick Butt

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Material type: Text

TextPublication details: New York Harper Collins Publishers 2002Description: 284pISBN:

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Holdings
Item type	Current library	Item location	Collection	Call number	Status	Date due	Barcode	Item holds
Book	NIMA Knowledge Centre	6th Floor Reading Zone	General	658.812 ROS (Browse shelf(Opens below))	Available		M14116

Total holds: 0

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Previous	658.812 REY A Practical Guide to CRM: Building More Profitable Customer Relationships	658.812 ROB Customer Loyalty: A Guide for Time Travelers	658.812 ROB Emotion Marketing: The Hallmark Way of Winning Customers for Life	658.812 ROS The Customer Comes Second: Put Your People First and Watch 'em Kick Butt	658.812 SAN Fabled Service: Ordinary Acts, Extraordinary Outcomes	658.812 SCH Building a Chain of Customers: Linking Business Functions to Create The World Class Company	658.812 SCH The Customer Care and Contact Center Handbook	Next

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