Customer Management Excellence

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Material type: Text

TextPublication details: New York John Wiley & Sons, Inc. 2003Description: 216pISBN:

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Holdings
Item type	Current library	Item location	Collection	Call number	Status	Date due	Barcode	Item holds
Book	NIMA Knowledge Centre	6th Floor Reading Zone	General	658.812 FAU (Browse shelf(Opens below))	Available		M14612

Total holds: 0

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Previous	658.812 DOA 50 Activities for Achieving Excellent Customer Service	658.812 DON Strategic Market Relationships: From Strategy to Implementation	658.812 ECO Customer Service Secrets	658.812 FAU Customer Management Excellence	658.812 FIT New Service Development: Creating Memorable Experiences	658.812 FJE Electronic Customer Relationship Management	658.812 FLE The Complete Guide to Customer Support: How to Turn Technical Assistance Into a Profitable Relationship	Next

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