Handbook of Customer Satisfaction and Loyalty Measurement

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Material type: Text

TextPublication details: Hampshire Gower Publishing Ltd. 2000Edition: 2nd edDescription: 290pISBN:

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Holdings
Item type	Current library	Item location	Collection	Call number	Status	Date due	Barcode	Item holds
Book	NIMA Knowledge Centre	6th Floor Reading Zone	General	658.812 HIL (Browse shelf(Opens below))	Available		M12754

Total holds: 0

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Previous	658.812 HEL The Customer Learning Curve: Creating Profits From Marketing Chaos	658.812 HES The Value Profit Chain: Treat Employees Like Customers Like Employees	658.812 HIL Handbook for Measuring Customer Satisfaction and Loyalty	658.812 HIL Handbook of Customer Satisfaction and Loyalty Measurement	658.812 HOU Strategic Relationship Marketing	658.812 HUM Scoring Points: How Tesco is winning Customer Loyalty	658.812 JAC Business Process Mapping: Improving Customer Satisfaction	Next

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