The Process of Management: Managerial Experiences 125 Case Studies

Table of Contents
PART ONE: CASE METHOD OF STUDY
Case Analysis: Its Role and Method
ILLUSTRATED CASE STUDIES
Kolar Community Hospital
The Gas Cutters
Sunder Chemicals
Reward or Punishment
Reliable Enterprises
Recruitment and Promotion Policies
The 'Goldmine' Scheme
Communication Failures at Bhopal
The 100 Club
Production Supervisor: Ram Lal
PART TWO: AN OVERVIEW OF MANAGEMENT
1 Bharat Engineering Works Limited
2 Scientific Management at MBC
3 Scientific Research Corporation
4 Save Hours and Not Seconds
5 Traditional Management or Professional?
6 Mr. Vincent
7 A Trusted Bank Official
8 Why Human Relations in Management?
9 The Unattended Accident
10 Mr. Rathi
11 Victor D'Cuhna
12 The Beleaguered Manager
13 Consolidated Motors Corporation
14 The Perfect Boss
15 Functioning Under Female Chief Executive
16 Fellow Feelings
17 A Top Performer in a Public Sector Unit
18 Place of Ethics in the Purchase Department
PART THREE: PLANNING
19 Northwest Electrical Equipments Corporation
20 The Growing Savings and Loan Association
21 Components
22 Domestic Appliances Limited
23 No Smoking
24 International Machine Company
25 ABC Textile Machinery Manufacturing Company
26 Olympic Toy Company
27 To Make or Buy?
28 Engineering Industries Limited
29 Managing by Objectives
30 The Budget Revision Dilemma
31 The Bengal Equipment Company Limited
32 Planning for Marketing Cost
33 Introduction of Computer
PART FOUR: ORGANIZING
34 Bashir and Kabir
35 Inter-Personal Relations
36 Michael D'Souza
37 The Corporate Reshuffle
38 Out of Bearing
39 ABC Private Limited
40 The Problem with Print House
41 Mr. Kamal Nayan
42 The R & D Department
43 Bharti Textile Mills
44 Shaukat Engineering Company
45 Boss-Subordinate Relationships
46 Sturdy Pens Limited
47 Foreman Ram Nivas
48 In Search of Group Harmony
49 Nand Kumar Bhat
50 Modern Corporation Limited
51 A Hostile Operator
52 Delta Electronics Limited
53 In Quest of Job Satisfaction
54 Executive Stress and Turnover
55 Universal Food Products Company
56 Managerial Succession in Two Wheels Limited
57 Bombay Printers
PART FIVE: STAFFING
58 A Confused Personnel Officer
59 The Dilemma of an HRD Manager
60 Recruitment of Key Technical Personnel
61 Discriminative Personnel Policy
62 The Man at the Top
63 ABC Corporation Limited
64 An Exception for Perfection?
65 A Depressed Trainee Engineer
66 Disinterested Trainees
67 Seniority Versus Capability
68 Sharf Corporation Limited
69 A Billet-Doux to the Boss
70 Suggestion or Shortcut?
71 Are Management Appraisals Fallacious in Promotion?
72 Mr. Sharma
73 Workmen Compensation
74 Losing a Good Man
75 Discipline at an Industry
76 Internal Transfer
77 Perfect Engineering Works
78 Wage Cut and Stalemate
79 Consequences of Neglecting the Human Factor
80 The Absentee Employee
81 Mr. Bhola
82 Implementing New Ideas
PART SIX: DIRECTING
83 Ran Dhin
84 Choice of a Leader
85 The Leakproof Cable Company
86 Mehta and Company
87 Leadership Crisis
88 Malhotra Engineering Company Limited
89 Ashok Seth
90 Fool's Paradise
91 Demotivating Reward
92 Diamond International
93 Bhandari Apparels Private Limited
94 Management by Memos
95 Radio Manufacturing Company
96 The Misfired Communication
97 Raghunath and MIS
98 Dr. Bhasin
99 Bharat Steel Limited
PART SEVEN: CONTROLLING
100 A Purchase Manager's Troubles
101 Apex Textiles
102 Raj Fertilizer Limited
103 Best Chemical Products Limited
104 Calcutta Steel Foundry Limited
105 A Chief Executive's Systems of Controls
106 Zenith Industries Limited
107 The Politics of Budget Approval
108 Compromising on Quality to Meet Production Targets
109 What Ails CES?
110 Patel Mills
111 Tablon Company Limited
112 Budgets and Human Problems
PART EIGHT: MISCELLANEOUS EXAMINATION CASES
113 Famous Engineering Company Limited
114 United Trading Company of India
115 Andrew Oil Company Limited
116 Beko Engineering Works
117 Mechano Engineering Company
118 Reward? What Reward?
119 A Delinquent Supervisor
120 Ghandi Medical Centre
121 The Problem of Rabinder Industries
122 Sarvodaya Structurals Limited
123 Modern Industries Limited
124 Mr. Singh
125 Rex Bottling Company