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Quality: From Customer Needs to Customer Satisfaction
Material type:
TextPublication details: New Delhi Overseas Press (India) Pvt. Ltd. 2006Description: 605pISBN: - 9788188689477
- 658.4013 BER
| Item type | Current library | Item location | Collection | Call number | Status | Date due | Barcode | Item holds | |
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Book
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NIMA Knowledge Centre | 6th Floor Reading Zone | General | 658.4013 BER (Browse shelf(Opens below)) | Available | M0021501 |
Total holds: 0
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| 658.4013 BAL Baldrige Award Winning Quality: How to Interpret the Baldrige Criteria for Performance Excellence | 658.4013 BAN Basic of Quality Management: Concept and Examples | 658.4013 BAN The Essence of Total Quality Management | 658.4013 BER Quality: From Customer Needs to Customer Satisfaction | 658.4013 BER Total Quality Management: Implementing Continuous Improvement | 658.4013 BES Quality Control | 658.4013 BES Total Quality Management |
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