Restoring Trust in Organizations and Leaders: Enduring Challenges and Emerging Answers

Machine generated contents note: pt ONE Understanding Why Trust Is a Problem: Theoretical Frameworks and Conceptual Issues Moral Bases of Public Distrust: Politics, Partisanship, and Compromise My Trust Needs To Be Earned, Or I Don't Give It": Youths' Mental Models of Trust "I'll Pay Attention When I'm Older": Generational Differences in Trust Institutional Trust Failures: Insights and Lessons from the 9/11 Intelligence Failures Emerging Perspectives on Trust Repair The Art of the Apology: The Structure and Effectiveness of Apologies in Trust Repair Risky Trust: How Multi-Entity Teams Build Trust despite High Risk The Elasticity of Trust: How to Promote Trust in the Arab Middle East and the United States Building and Rebuilding Trust: Why Perspective Taking Matters Restoring Institutional Trust after the Global Financial Crisis: A Systemic Approach Understanding Threats to Leader Trustworthiness: Why It's Better to Be Called "Incompetent" than "Immoral" How Victims' Motives Influence the Effect of Apologies: A Motivated Trust-Repair Model Breaking the Vicious Cycle of Low Trust in Decision-Making Authorities: It's What They Do and How They Do It