Why CRM Doesn't Work: How to Win by Letting Customers Manage the Relationship

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Material type: Text

TextPublication details: London Kogan Page Limited 2003Description: 263pISBN:

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Holdings
Item type	Current library	Item location	Collection	Call number	Status	Date due	Barcode	Item holds
Book	NIMA Knowledge Centre	6th Floor Reading Zone	General	658.812 NEW (Browse shelf(Opens below))	Available		M15871

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