Management Practices in High-Tech Environments

Section I: The High-Tech Workplace Chapter I: “Boundary-spanning” Practices and Paradoxes Related to Trust Among People and Machines in a High-Tech Oil and Gas Environment Vidar Hepsø, Statoil Research and Technology, Norway Chapter II: The Information Society: A Global Discourse and its Local Translation into Regional Organizational Practices Ester Barinaga, Royal Institute of Technology, Sweden Chapter III: High-Tech Workers, Management Strategy, and Globalization Jasmine Folz, Seattle Central Community College, USA Chapter IV: Language Norms and Debate in Hybrid Research Organizations Kate Hayes, University of Western Sydney, Australia Anneke Fitzgerald, University of Western Sydney, Australia Section II: The Knowledge Worker Chapter V: High-Tech Meets End-User Marc Steen, TNO Information & Communication Technology, The Netherlands Chapter VI: Professional Dimension of IT Specialists’ Social Role Agnieszka Postula, University of Warsaw, Poland Chapter VII: Employee Turnover in the Business Process Outsourcing Industry in India Aruna Ranganathan, Cornell University, USA Sarosh Kuruvilla, Cornell University, USA Chapter VIII: Old and New Timings in a High-Tech Firm Pauline Gleadle, The Open University, UK Chapter IX: Trustworthiness as an Impression Dominika Latusek, Kozminski Business School, Poland Section III: Workplace Relations and Power Chapter X: Social Relations and Knowledge Management Theory and Practice Marie-Josée Legault, Téluq-UQAM, Canada Chapter XI: “We Make Magic Here”: Exploring Social and Cultural Practices within a Global Software Organization in India Marisa D’Mello, University of Oslo, Norway Chapter XII: Outsourcing in High-Tech Corporations: Voices of Dissent, Resistance, and Complicity in a Computer Programming Community Eric Piñeiro, Royal Institute of Technology of Stockholm, Sweden Peter Case, University of the West of England, UK Chapter XIII: Power and Ethics in IS Evaluation José-Rodrigo Córdoba, University of Hull, UK Wendy Robson, University of Hull, UK Chapter XIV: Critical Insights into NHS Information Systems Deployment Rajneesh Chowdhury, CHR Global Consulting Services, India Alan Nobbs, National Health Service, UK Chapter XV: Managerial Image, Social Capital, and Risk in a Czech Engineering Enterprise Ben Passmore,University System of Maryland, USA Section IV: Self Management Chapter XVI: Self-Entrepreneurial Careers: Current Management Practices in Swiss ICT Work Elisabeth K. Kelan, London Business School, UK Chapter XVII: Reflections on Organizing and Managing in Self-Managed Knowledge-Work Teams: A Constructionist Turn James J. Keenan, Fairfield University, USA Chapter XVIII: The Entrepreneurial Constitution of High-Tech Work Environments Maria Aggestam, Lund University, Sweden Chapter XIX: Identifying Flexibilities Marja-Liisa Trux, Helsinki School of Economics, Finland Chapter XX: Disciplining Innovation? Mobile Information Artefacts in a Telco Innovation Center Chris Russell, University of Wales Institute, Cardiff, UK