Customer Service: It Pays to Please
Material type:
FilmPublication details: Mumbai National Education and Information Films Ltd. 2006Description: 1 VCDSubject(s): DDC classification: - 658.812 MCP00350 NAT
| Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds | |
|---|---|---|---|---|---|---|---|---|
CD/DVD
|
NIMA Knowledge Centre | Reference | 658.812 MCP00350 NAT (Browse shelf(Opens below)) | Not For Loan | MCP00350 | |||
|
CD/DVD
|
NIMA Knowledge Centre | Reference | 658.812 MCP00350 NAT (Browse shelf(Opens below)) | Not For Loan | MCP00350-1 |
Total holds: 0
Browsing Institute of Management shelves, Collection: Reference Close shelf browser (Hides shelf browser)
| No cover image available | No cover image available | No cover image available | No cover image available | No cover image available | No cover image available | No cover image available | ||
| MCP00232 CNB Lessons in Excellence: The Future of Competition: Co-Creating Unique Value with Customers | 658.812 MCP00232 CNB Lessons in Excellence: The Future of Competition: Co-Creating Unique Value with Customers | 658.812 MCP00350 NAT Customer Service: It Pays to Please | 658.812 MCP00350 NAT Customer Service: It Pays to Please | 658.812 MCP00351 NAT Profit From Customer Care: Pt - 1: Managing Customer Care | 658.812 MCP00351 NAT Profit From Customer Care: Pt - 1: Managing Customer Care | 658.812 MCP00352 NAT Profit From Customer Care: Pt - 2: Delivering Customer Care: Part - I |
Duration: 19:08 Minutes
The video gives important tips on customer service.
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