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201.
Creating and Delivering Your Value Proposition: Managing Customer Experience for Profit by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Kogan Page India Pvt. Ltd. 2010
Availability: Items available for loan: Institute of Management (1)Call number: 658.812 BAR.

202.
Creating Customers: How to Increase Sales through Non-Technique Selling by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Kogan Page India Pvt. Ltd. 2000
Availability: Items available for loan: Institute of Management (1)Call number: 658.82 WEY.

203.
Creating the Strategy: Winning and Keeping Customers in B2B Markets by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Kogan Page India Pvt. Ltd. 2012
Availability: Items available for loan: Institute of Management (1)Call number: 658.802 GOU.

204.
Creating Top Flight Teams by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Kogan Page India Pvt. Ltd. 1996
Availability: Items available for loan: Institute of Management (1)Call number: 655.3128 OWE.

205.
Creative Thinking in Business: A Practical Guide by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Kogan Page India Pvt. Ltd. 1989
Availability: Items available for loan: Institute of Management (1)Call number: 658.314 GOM.

206.
Creativity and Problem Solving: A Complete Package for a One-Day Training Workshop by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Kogan Page India Pvt. Ltd. 2010
Availability: Items available for loan: Institute of Management (1)Call number: 658.4094 LOW.

207.
Customer Care: How to Create an Effective Customer Focus by
Edition: 4th ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Kogan Page India Pvt. Ltd. 2004
Availability: Items available for loan: Institute of Management (1)Call number: 658.812 COO.

208.
Customer Care: Participant's Guide: A Complete Package For A One-Day Training Workshop by Series: Training Workshop Library
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Kogan Page India Pvt. Ltd. 1996
Availability: Items available for loan: Institute of Management (1)Call number: 658.812 CAR.

209.
Dealing with Difficult People by Series: The Sunday Times: Creating Success Series
Edition: Revised 1st ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Kogan Page India Pvt. Ltd. 2010
Availability: Items available for loan: Institute of Management (1)Call number: 658.3145 LIL.

210.
Delegation Skills: Participant's Guide: A Complete Package For A One-Day Training Workshop by Series: Training Workshop Library
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Kogan Page India Pvt. Ltd. 1996
Availability: Items available for loan: Institute of Management (1)Call number: 658.402 BAS.

211.
Delegation Skills: Trainer's Guide: A Complete Package For A One-Day Training Workshop by Series: Training Workshop Library
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Kogan Page India Pvt. Ltd. 1996
Availability: Items available for loan: Institute of Management (1)Call number: 658.402 BAS.

212.
Designing Organizations: The Foundation For Excellence by
Edition: 3rd ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Kogan Page India Pvt. Ltd. 1999
Availability: Items available for loan: Institute of Management (1)Call number: 658.3001 SAD.

213.
Develop Your Assertiveness by Series: The Sunday Times: Creating Success Series
Edition: 2nd ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Kogan Page India Pvt. Ltd. 2010
Availability: Items available for loan: Institute of Management (1)Call number: 650.13 BIS.

214.
Develop Your NLP Skills by Series: The Sunday Times
Edition: 2nd ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Kogan Page India Pvt. Ltd. 2000
Availability: Items available for loan: Institute of Management (1)Call number: 658.45 BRA.

215.
Develop Your NLP Skills by Series: The Sunday Times: Creating Success Series
Edition: 3rd ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Kogan Page India Pvt. Ltd. 2006
Availability: Items available for loan: Institute of Management (1)Call number: 658.45 BRA.

216.
Developing Your Staff by Series: The Sunday Times: Creating Success Series
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Kogan Page India Pvt. Ltd. 2009
Availability: Items available for loan: Institute of Management (1)Call number: 658.314 FOR.

217.
Different Thinking: Creative Strategies for Developing the Innovative Business by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Kogan Page India Pvt. Ltd. 2008
Availability: Items available for loan: Institute of Management (1)Call number: 658.4012 FOE.

218.
Direct and Database Marketing by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Kogan Page India Pvt. Ltd. 1997
Availability: Items available for loan: Institute of Management (1)Call number: 658.84 MCC.

219.
Directors Dilemmas: Tales from the Frontline by
Edition: 2nd ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Kogan Page India Pvt. Ltd. 2005
Availability: Items available for loan: Institute of Management (1)Call number: 658.01 DUN.

220.
Driving Change: How the Best Companies are Preparing for the 21st Century by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Kogan Page India Pvt. Ltd. 1998
Availability: Items available for loan: Institute of Management (1)Call number: 658.406 WIN.

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