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Cross-Cultural Communication: The Essential Guide to International Business by
Edition: 2nd ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London Kogan Page Limited 2003
Availability: Items available for loan: Institute of Management (1)Call number: 658.18 CRO.

Customer Care: How to Create an Effective Customer Focus by
Edition: 3rd ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London Kogan Page Limited 2000
Availability: Items available for loan: Institute of Management (1)Call number: 658.812 COO.

Customer Care: How to Create an Effective Customer Focus by
Edition: 4th ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Kogan Page India Pvt. Ltd. 2004
Availability: Items available for loan: Institute of Management (1)Call number: 658.812 COO.

Customer Care: Participant's Guide: A Complete Package For A One-Day Training Workshop by Series: Training Workshop Library
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Kogan Page India Pvt. Ltd. 1996
Availability: Items available for loan: Institute of Management (1)Call number: 658.812 CAR.

Customer Driven Marketing: The Ideal Way to Increased Profits Through Marketing, Sales and Service Improvement by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London Kogan Page Limited 1997
Availability: Items available for loan: Institute of Management (1)Call number: 658.812 FRA.

Customer Marketing: How to Improve the Profitability of Your Customer Base by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London Kogan Page Limited 1998
Availability: Items available for loan: Institute of Management (1)Call number: 658.8 CUR.

Dealing with Difficult People by Series: The Sunday Times: Creating Success Series
Edition: Revised 1st ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Kogan Page India Pvt. Ltd. 2010
Availability: Items available for loan: Institute of Management (1)Call number: 658.3145 LIL.

Delegation Skills: Participant's Guide: A Complete Package For A One-Day Training Workshop by Series: Training Workshop Library
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Kogan Page India Pvt. Ltd. 1996
Availability: Items available for loan: Institute of Management (1)Call number: 658.402 BAS.

Delegation Skills: Trainer's Guide: A Complete Package For A One-Day Training Workshop by Series: Training Workshop Library
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Kogan Page India Pvt. Ltd. 1996
Availability: Items available for loan: Institute of Management (1)Call number: 658.402 BAS.

Demystifying Strategy: How to Become a Strategy Thinker by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London Kogan Page Limited 2012
Availability: Items available for loan: Institute of Management (1)Call number: 658.4012 GRU.

Designing Organizations: The Foundation For Excellence by
Edition: 3rd ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Kogan Page India Pvt. Ltd. 1999
Availability: Items available for loan: Institute of Management (1)Call number: 658.3001 SAD.

Develop Your Assertiveness by Series: The Sunday Times: Creating Success Series
Edition: 2nd ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Kogan Page India Pvt. Ltd. 2010
Availability: Items available for loan: Institute of Management (1)Call number: 650.13 BIS.

Develop Your NLP Skills by Series: The Sunday Times
Edition: 2nd ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Kogan Page India Pvt. Ltd. 2000
Availability: Items available for loan: Institute of Management (1)Call number: 658.45 BRA.

Develop Your NLP Skills by Series: The Sunday Times: Creating Success Series
Edition: 3rd ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Kogan Page India Pvt. Ltd. 2006
Availability: Items available for loan: Institute of Management (1)Call number: 658.45 BRA.

Develop Your Presentation Skills by
Edition: 2nd ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London Kogan Page 2013
Availability: Items available for loan: Institute of Management (1)Call number: 658.452 THE.

Develop Your Training Skills by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London Kogan Page Limited 2001
Availability: Items available for loan: Institute of Management (1)Call number: 658.3124 RAE.

Developing Your Staff by Series: The Sunday Times: Creating Success Series
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Kogan Page India Pvt. Ltd. 2009
Availability: Items available for loan: Institute of Management (1)Call number: 658.314 FOR.

The Dharma of Capitalism: A Guide to Mindful Decision Making in the Business of Life by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London Kogan Page Limited 2012
Availability: Items available for loan: Institute of Management (1)Call number: 658.403 GOR.

Different Thinking: Creative Strategies for Developing the Innovative Business by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Kogan Page India Pvt. Ltd. 2008
Availability: Items available for loan: Institute of Management (1)Call number: 658.4012 FOE.

Digital Marketing: Using New Technologies to get Closer to your Customers by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London Kogan Page Limited 2002
Availability: Items available for loan: Institute of Management (1)Call number: 658.8 ROW.

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