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281.
Cross-Cultural Communication: The Essential Guide to International Business by
Edition: 2nd ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London Kogan Page Limited 2003
Availability: Items available for loan: Institute of Management (1)Call number: 658.18 CRO.

282.
Customer Care: How to Create an Effective Customer Focus by
Edition: 3rd ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London Kogan Page Limited 2000
Availability: Items available for loan: Institute of Management (1)Call number: 658.812 COO.

283.
Customer Care: How to Create an Effective Customer Focus by
Edition: 4th ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Kogan Page India Pvt. Ltd. 2004
Availability: Items available for loan: Institute of Management (1)Call number: 658.812 COO.

284.
Customer Care: Participant's Guide: A Complete Package For A One-Day Training Workshop by Series: Training Workshop Library
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Kogan Page India Pvt. Ltd. 1996
Availability: Items available for loan: Institute of Management (1)Call number: 658.812 CAR.

285.
Customer Driven Marketing: The Ideal Way to Increased Profits Through Marketing, Sales and Service Improvement by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London Kogan Page Limited 1997
Availability: Items available for loan: Institute of Management (1)Call number: 658.812 FRA.

286.
Customer Marketing: How to Improve the Profitability of Your Customer Base by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London Kogan Page Limited 1998
Availability: Items available for loan: Institute of Management (1)Call number: 658.8 CUR.

287.
Dealing with Difficult People by Series: The Sunday Times: Creating Success Series
Edition: Revised 1st ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Kogan Page India Pvt. Ltd. 2010
Availability: Items available for loan: Institute of Management (1)Call number: 658.3145 LIL.

288.
Delegation Skills: Participant's Guide: A Complete Package For A One-Day Training Workshop by Series: Training Workshop Library
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Kogan Page India Pvt. Ltd. 1996
Availability: Items available for loan: Institute of Management (1)Call number: 658.402 BAS.

289.
Delegation Skills: Trainer's Guide: A Complete Package For A One-Day Training Workshop by Series: Training Workshop Library
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Kogan Page India Pvt. Ltd. 1996
Availability: Items available for loan: Institute of Management (1)Call number: 658.402 BAS.

290.
Demystifying Strategy: How to Become a Strategy Thinker by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London Kogan Page Limited 2012
Availability: Items available for loan: Institute of Management (1)Call number: 658.4012 GRU.

291.
Designing Organizations: The Foundation For Excellence by
Edition: 3rd ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Kogan Page India Pvt. Ltd. 1999
Availability: Items available for loan: Institute of Management (1)Call number: 658.3001 SAD.

292.
Develop Your Assertiveness by Series: The Sunday Times: Creating Success Series
Edition: 2nd ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Kogan Page India Pvt. Ltd. 2010
Availability: Items available for loan: Institute of Management (1)Call number: 650.13 BIS.

293.
Develop Your NLP Skills by Series: The Sunday Times
Edition: 2nd ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Kogan Page India Pvt. Ltd. 2000
Availability: Items available for loan: Institute of Management (1)Call number: 658.45 BRA.

294.
Develop Your NLP Skills by Series: The Sunday Times: Creating Success Series
Edition: 3rd ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Kogan Page India Pvt. Ltd. 2006
Availability: Items available for loan: Institute of Management (1)Call number: 658.45 BRA.

295.
Develop Your Presentation Skills by
Edition: 2nd ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London Kogan Page 2013
Availability: Items available for loan: Institute of Management (1)Call number: 658.452 THE.

296.
Develop Your Training Skills by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London Kogan Page Limited 2001
Availability: Items available for loan: Institute of Management (1)Call number: 658.3124 RAE.

297.
Developing Your Staff by Series: The Sunday Times: Creating Success Series
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Kogan Page India Pvt. Ltd. 2009
Availability: Items available for loan: Institute of Management (1)Call number: 658.314 FOR.

298.
The Dharma of Capitalism: A Guide to Mindful Decision Making in the Business of Life by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London Kogan Page Limited 2012
Availability: Items available for loan: Institute of Management (1)Call number: 658.403 GOR.

299.
Different Thinking: Creative Strategies for Developing the Innovative Business by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Kogan Page India Pvt. Ltd. 2008
Availability: Items available for loan: Institute of Management (1)Call number: 658.4012 FOE.

300.
Digital Marketing: Using New Technologies to get Closer to your Customers by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London Kogan Page Limited 2002
Availability: Items available for loan: Institute of Management (1)Call number: 658.8 ROW.

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