The Employee Experience: How to Attract Talent, Retain Top Performers and Drive Results

By:

Maylett, Tracy

Contributor(s):

Wride, Matthew

Material type: Text

TextPublication details: Wiley India Pvt. Ltd. 2017 New DelhiDescription: 219pISBN:

9788126571628

Subject(s):

Personnel management

DDC classification:

658.3 MAY

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Holdings
Item type	Current library	Item location	Collection	Call number	Status	Date due	Barcode	Item holds
Book	NIMA Knowledge Centre	7th Floor Reading Zone	General	658.3 MAY (Browse shelf(Opens below))	Available		M0034391

Total holds: 0

Part I Great expectations
1. You're digging in the wrong place
2. The expectation gap
3. Ask your doctor about expectation alignment dysfunction
4. An intentional framework

Part II Three contracts
5. The brand contract
6. The transactional contract
7. The psychological contract

Part III Trust
8. Moments of truth
9. Engagement magic
10. Building the extra ordinary

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