Case Studies in Human Resource Management Vol. - II

PART - I: TRAINING & DEVELOPMENT
Training Employees of IBM through E-Learning

PART - II: HUMAN RESOURCE PLANNING
Wipro's PCMM - Level 5 Certification
ESOPs - A Tool for Employee Retention?
Human Resources Accounting in Infosys
Succession Planning at GE

PART - III: PERFORMANCE MANAGEMENT & REWARD SYSTEM
The CEO Compensation Controversy

PART - IV: LEADERSHIP & CHANGE MANAGEMENT
Akio Morita - The Man Who Made Sony
Carlos Ghosn -The Turnaround Specialist
Dr V of Aravind Eye Hospital - A Level 5 Leader
Dhirubhai Ambani and Reliance
Leadership - The Bill Gates Way
Louis v. Gerstner Jr. - The Man who Turned IBM Around
Richard Branson/Herb Kelleher-Leaders Extraordinaire
Steve Jobs - The Silicon Valley Pioneer
Narayana Murthy and Infosys
Women and Entrepreneurship

PART - V: STRATEGIC HUMAN RESOURCE MANAGEMENT
Change Management @ICICI
Human Resource Management - Best Practices at FedEx Corporation
Nucor Corp's Organizational Culture

PART - VI: GLOBAL HUMAN RESOURCE MANAGEMENT
HP at Cultural Crossroads
Southwest Airlines' Organizational Culture
3M's Organizational Culture
Nokia - Fostering Innovation
The Fall of Arthur Andersen Organizational Culture Issues
The Good and Bad of Walmart's Culture
SRC Holdings - The 'Open Book Management' Culture
Google's Organizational Culture
Innovations at Wipro

PART- VII: MANAGING KNOWLEDGE WORKERS
Knowledge Management - Best Practices at British Petroleum
Knowledge Management @ Xerox Corp
Knowledge Management @Tata Steel

PART - VIII: ORGANIZATIONAL DEVELOPMENT: DIAGNOSIS & INTERVENTION
Flexible Work Options
The Taj's People Philosophy and Star System
Human Resource Management System Reforms at Matsushita
Fannie Mae's Human Resource Management Policies
Personal Appearances - The Changing HR Norms
Johnson & Johnson's Health and Wellness Program
Managing Cultural Change at P&G