The Customer Satisfaction Audit: An Eight Step Approach to Ensure That Your Firm Stays Focused on Customer Needs to Promote Real Gains

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Material type: Text

TextPublication details: Cambridge Cambridge Strategy Publications Ltd. 2003Description: 102pISBN:

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Holdings
Item type	Current library	Item location	Collection	Call number	Status	Date due	Barcode	Item holds
Book	NIMA Knowledge Centre	6th Floor Reading Zone	General	658.812 BLU (Browse shelf(Opens below))	Available		M16258

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