Handbook of Improving Performance in the Workplace: Vol. - 3 Measurement and Evaluation

Part One: Perspectives in Measurement and Evaluation. 1 Measurement, Evaluation, and Research: Feedback for Decision Making 2 Measurements and Evaluation in the Workplace 3 Unleashing the Positive Power of Measurement in the Workplace 4 Relating Training and Business Performance: The Case for a Business Evaluation Strategy 5 Success Case Methodologies in Measurement and Evaluation Part Two: Pillars in Measurement and Evaluation. 6 Needs Assessment: A Lighthouse Beacon 7 The Impact Evaluation Process 8 Full-Scope Evaluations: Do You "Really Oughta, Wanna" 9 How to Use Kirkpatrick's Taxonomy Effectively in the Workplace 10 Ethical Considerations in Performance Measurement Part Three: Mosaics in Measurement and Evaluation. 11 Performance-Based Evaluation: Tools, Techniques, and Tips 12 Test Strategies: Verifying Capability to Perform 13 The Business of Program Evaluation: ROI 14 Integrated Evaluation: Improving Performance Improvement 15 Using Evaluation Results to Improve Human Performance Technology Projects Part Four: Frontiers in Measurement and Evaluation. 16 Understanding Context: Evaluation and Measurement in Non-Profit Sectors 17 Using New Technology to Create a User-Friendly Evaluation Process 18 New Kids on the Block: Evaluation in Practice 19 Expanding Scope of Evaluation in Today's Organizations 20 The Changing Role of Evaluators and Evaluation