Your search returned 29 results.

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	1.	No cover image available 101 Ways to Improve Customer Service: Training, Tools, Tips and Techniques by Ukens, Lorraine L Material type: Text; Format: print ; Literary form: Not fiction Publication details: San Francisco John and Wiley Sons, Inc. 2007 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 UKE. Lists: Training and game. Place hold Add to cart (remove)
	2.	The Best Service is No Service: How to Liberate Your Customers from Customer Service Keep them Happy and Control Costs by Price, Bill Jaffe, David Material type: Text; Format: print ; Literary form: Not fiction Publication details: San Francisco Jossey-Bass Publishers 2008 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 PRI. Place hold Add to cart (remove)
	3.	The Celebrity Experience: Insider Secrets to Delivering Red Carpet Customer Service by Cutting, Donna Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Jersey John Wiley & Sons Inc. 2007 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 CUT. Place hold Add to cart (remove)
	4.	Customer Centric Organization by Nagajothi, V Material type: Text; Format: print ; Literary form: Not fiction Publication details: Delhi Himalaya Publishing House 2010 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 NAG. Place hold Add to cart (remove)
	5.	Customer Relationship Management by Das, Subhasish Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Excel Books 2007 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 DAS. Place hold Add to cart (remove)
	6.	Customer Relationship Management by Baran, Roger J Strunk, Daniel P Galka, Robert J Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Cengage Learning Pvt. Ltd. 2008 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 BAR. Place hold Add to cart (remove)
	7.	No cover image available Customer Relationship Management: A Strategic Approach to Marketing by Mukerjee, Kaushik Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Prentice-Hall of India Pvt. Ltd. 2007 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 MUK. Place hold Add to cart (remove)
	8.	Customer Relationship Management: Concepts and Application by Kumar, Alok Sharma, Rakesh Sinha, Chhabi Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Biztantra 2007 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 KUM. Place hold Add to cart (remove)
	9.	Customer Relationship Management: Concepts and Cases by Rai, Alok Kumar Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Prentice-Hall of India Pvt. Ltd. 2008 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 RAI. Place hold Add to cart (remove)
	10.	Disney U: How the Disney University Develops the World’s Most Engaged, Loyal and Customer-Centric Employees by Lipp, Doug Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi McGraw Hill Education India Pvt. Ltd. 2013 Availability: Items available for loan: Institute of Management (1)Call number: 658.3124 LIP. Place hold Add to cart (remove)
	11.	No cover image available How to Talk to Customers: Cerate a Great Impression Every Time with Magic by Berenbaum, Diane Larkin, Tom Material type: Text; Format: print ; Literary form: Not fiction Publication details: San Francisco Jossey-Bass Publishers 2007 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 BER. Place hold Add to cart (remove)
	12.	The Inside Advantage: The Strategy that Unlocks the Hidden Growth in your Business by Bloom, Robert H Conti, Dave Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Tata McGraw-Hill Publishing Company Ltd. 2008 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 BLO. Place hold Add to cart (remove)
	13.	Managing Customers for Profit: Strategies to Increase Profit and Build Loyality by Kumar, V Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Dorling Kindersley (India) Pvt. Ltd. 2008 Availability: Items available for loan: Institute of Management (1)Call number: 658.802 KUM. Place hold Add to cart (remove)
	14.	Managing Global Customer: An Integrated Approach by Yip, George S Bink, Audrey J. M Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford Oxford University Press 2007 Availability: Items available for loan: Institute of Management (1)Call number: 658.84 YIP. Place hold Add to cart (remove)
	15.	Profit Brand: How to Increase the Profitability, Accountability and Sustainability of Brands by Wreden, Nick Material type: Text; Format: print ; Literary form: Not fiction Publication details: London Kogan Page Limited 2005 Availability: Items available for loan: Institute of Management (1)Call number: 658.827 WRE. Place hold Add to cart (remove)
	16.	Salesforce.Com Secrets of Success: Best Practices for Growth and Profitability by Taber, David Material type: Text; Format: print ; Literary form: Not fiction Publication details: San Francisco Person Education Inc. 2009 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 TAB. Place hold Add to cart (remove)
	17.	The Satisfied Customer: Winners and Losers in the Battle for Buyer Preference by Fornell, Claes Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Palgrave Macmillan 2007 Availability: Items available for loan: Institute of Management (1)Call number: 658.8343 FOR. Place hold Add to cart (remove)
	18.	Strategic Customer Management: Integrating Relationship Marketing and CRM by Payne, Adrian Frow, Pennir Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Cambridge University Press India Pvt. Ltd. 2013 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 PAY. Place hold Add to cart (remove)
	19.	Strategic Customer Management: Strategizing the Sale Organization by Piercy, Nigel F Lane, Nikala Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Oxford University Press 2010 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 PIE. Place hold Add to cart (remove)
	20.	No cover image available What the Customer Wants You to Know: How Everybody Needs to Think Differently About Sales by Charan, Ram Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Penguin Books India (P) Ltd. 2007 Availability: Items available for loan: Institute of Management (1)Call number: 658.812 CHA. Place hold Add to cart (remove)

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Your search returned 29 results.