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A Complaint is a Gift: Using Customer Feedback as a Strategic Tool

By: Contributor(s): Material type: TextTextPublication details: New Delhi Tata McGraw-Hill Publishing Company Ltd. 2003Description: 222pISBN:
  • 9780070582095
Subject(s): DDC classification:
  • 658.812 BAR
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Item type Current library Item location Collection Call number Status Date due Barcode Item holds
Book Book NIMA Knowledge Centre 6th Floor Reading Zone General 658.812 BAR (Browse shelf(Opens below)) Available M16200
Total holds: 0

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