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Connecting with Consumers: Marketing for New Marketplace Realities

By: Material type: TextTextPublication details: Oxford Oxford University Press 2010Description: 333pISBN:
  • 9780199556519
Subject(s): DDC classification:
  • 658.8 KIM
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Item type Current library Item location Collection Call number Status Date due Barcode Item holds
Book Book NIMA Knowledge Centre 6th Floor Reading Zone General 658.8 KIM (Browse shelf(Opens below)) Available M0027209
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Part I: Consumer-to-Consumer Influence: The Rising Power of Consumers 1. Marketing in Evolution 2. The 21st Century Consumer Landscape: New Realities 3. Targeting Consumers in the Era of Web 2.0 4. Word-of-Mouth Influence Part II: Connected Marketing: Measurement, Approaches, and Techniques 5. Word of Mouth and Social Media Research and Measurement 6. Listening to and Engaging Consumers 7. Connected Marketing I: Word-of-Mouth Marketing Techniques 8. Connected Marketing II: Viral and Live Buzz Marketing Techniques 9. Synthesis and a Look to the Future

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