Up the Loyalty Ladder: Turning Sometime Customers into Full-time Advocates of Your Business

By:

Raphel, Murray

Contributor(s):

Raphel, Neil

Material type: Text

TextPublication details: New York Harper Collins Publishers 1995Description: 289pISBN:

9780887307867

Subject(s):

Customer Service

DDC classification:

658.812 RAP

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Item location	Collection	Call number	Status	Date due	Barcode	Item holds
Book	NIMA Knowledge Centre	6th Floor Reading Zone	General	658.812 RAP (Browse shelf(Opens below))	Available		M01975

Total holds: 0

Customer Relations; Advertising; Consumer Satisfaction; Word-of-mouth advertising; Success in Business; USA; Businessmen - Interviews - Sid Friedman; Feargal Quinn; Don Shultz; Tom Haggai; Case Studies : AMC Kabuki; Hanna Andersson; Claridge Casino Hotel; The Greenwich Workshop; Ben & Jerry's Ice Cream

There are no comments on this title.

to post a comment.