Exploring the Role of Service Recovery Strategies and Causal Attributions on Perceived Justice

By: Material type: TextTextPublication details: Ahmedabad Institute of Management, Nirma University 2012Description: 206pDDC classification:
  • 01658.805 RAW
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Item type Current library Collection Call number Status Notes Date due Barcode Item holds
Thesis Thesis NIMA Knowledge Centre Reference 1658.805 RAW (Browse shelf(Opens below)) Not For Loan Ph.d Thesis MT000036
CD/DVD CD/DVD NIMA Knowledge Centre Reference 1658.805 RAW (Browse shelf(Opens below)) Not For Loan Thesis CD MT000036-1
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A Dissertation Submitted in Partial Fulfillment of the Requirements for the Doctoral Programme in Management of Institute of Management, Nirma University Thesis Advisory Committee Dr. Ashwini Awasthi Dr. C. Gopalkrishnan Dr. Prabhat Kumar Yadav

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