Customer Focus: The New Imperative Vol. I: Customer Service and Satisfaction

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TextPublication details: Hyderabad The ICFAI University Press 2006Description: 189pISBN:

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Item type	Current library	Item location	Collection	Call number	Status	Date due	Barcode	Item holds
Book	NIMA Knowledge Centre	6th Floor Reading Zone	General	658.812 CUS (Browse shelf(Opens below))	Available		M0022893

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Previous	658.812 CRM CRM in Telecom: Concepts and Cases	658.812 CRM CRM in Travel and Tourism: Concepts and Cases	658.812 CRM CRM: The New Face of Marketing	658.812 CUS Customer Focus: The New Imperative Vol. I: Customer Service and Satisfaction	658.812 CUS Customer Focus: The New Imperative Vol. II: Customer Loyalty and Retention	658.812 CUS Customer Service Best Practices: Case Studies and Strategies	658.812 CUS Customer Service: Empowerment and Entrapment	Next

Vol. I: Customer Service and Satisfaction

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