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Customer Relationship Management: Creating Competitive Advantage Through Win-Win Relationship Strategies

By:

Storbacka, Kaj

Contributor(s):

Lehtinen, Jarmo R

Material type: Text

Text

TextPublication details: New York McGraw-Hill Book Company 2001Description: 160pISBN:

9780071188616

Subject(s):

Marketing

DDC classification:

658.812 STO

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Holdings ( 2 )
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Holdings
Item type	Current library	Item location	Collection	Call number	Status	Notes	Date due	Barcode	Item holds
Book	NIMA Knowledge Centre	6th Floor Reading Zone	General	658.812 STO (Browse shelf(Opens below))	Available			M16122
Book	NIMA Knowledge Centre	6th Floor Reading Zone	General	658.812 STO (Browse shelf(Opens below))	Withdrawn	unutilized / Outdated		M14855

Total holds: 0

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