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Exploring the Role of Service Recovery Strategies and Causal Attributions on Perceived Justice

By:

Rawani, Meenakshi

Material type: Text

TextPublication details: Ahmedabad Institute of Management, Nirma University 2012Description: 206pDDC classification:

01658.805 RAW

Online resources:

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Holdings
Item type	Current library	Collection	Call number	Status	Notes	Date due	Barcode	Item holds
Thesis	NIMA Knowledge Centre	Reference	1658.805 RAW (Browse shelf(Opens below))	Not For Loan	Ph.d Thesis		MT000036
CD/DVD	NIMA Knowledge Centre	Reference	1658.805 RAW (Browse shelf(Opens below))	Not For Loan	Thesis CD		MT000036-1

Total holds: 0

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A Dissertation Submitted in Partial Fulfillment of the Requirements for the Doctoral Programme in Management of Institute of Management, Nirma University Thesis Advisory Committee Dr. Ashwini Awasthi Dr. C. Gopalkrishnan Dr. Prabhat Kumar Yadav

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